kumo cloud® 2.24.1

Mitsubishi Electric US, INC. – Freeware – iOS
out of 4802 votes

Kumo Cloud: Control Your Comfort Anywhere

Boris Weber

04/24/2025

Mitsubishi Electric's Kumo Cloud offers a user-friendly app for remote access and management of heating and cooling systems, ideal for maintaining comfort wherever you are.

The kumo cloud® app allows you to conveniently monitor and control the mini-split systems in your home or building from anywhere, at any time. Whether you're away for the day, a few days, or even a month, kumo cloud is easily accessible. From adjusting temperatures and schedules to checking system status and receiving alerts, the app offers a range of features with added convenience such as connecting with your contractor.

Monitor and adjust temperature, mode, fan speed, and vane direction for individual units, a group of units, or your entire home.
Receive alerts for equipment errors, extreme temperatures, and unclean filters.
Create customized schedules for each room or your entire home.
Utilize our patented algorithm to automatically switch between cooling and heating modes based on comfort needs.
Quickly contact your installing contractor through the app for any concerns.
Integrate kumo cloud with Amazon Alexa or Google Home devices for voice control and automation.
Expand your system capabilities with IFTTT Applet integration.

kumo cloud accessories include:

kumo touch™ (MHK2) for convenient control of individual zones using a wireless controller.
kumo station® (PAC-WHS01HC-E) for controlling supplemental heaters, dehumidifiers, humidifiers, and ventilation equipment from third-party brands.
The Wireless Temperature and Humidity Sensor (PAC-USWHS003-TH-1) for remote sensing of temperature and humidity levels.

To use the kumo cloud app, one of the following devices must be installed on the indoor unit(s) you wish to control:

Wireless Interface 2 (PAC-USWHS002-WF-2) *Current model for sale*
Wireless Interface 1 (PAC-USWHS002-WF-1)
Wi-Fi Interface (PAC-WHS01WF-E)

For more information on how kumo cloud can efficiently manage your heating and cooling system, please visit https://www.kumocloud.com.

If you need troubleshooting assistance, you can reach out to your installing contractor, call us at 800-433-4822, or find answers on the kumo cloud FAQ page at https://help.mitsubishicomfort.com/kumocloud/connectivity.

Overview

kumo cloud® is a Freeware software in the category System Utilities developed by Mitsubishi Electric US, INC..

The latest version of kumo cloud® is 2.24.1, released on 11/02/2023. It was initially added to our database on 09/30/2023.

kumo cloud® runs on the following operating systems: iOS.

Users of kumo cloud® gave it a rating of 4 out of 5 stars.

Pros

User-friendly interface that simplifies control of multiple HVAC zones
Remote access via mobile app allows for convenient monitoring and adjustments from anywhere
Energy-efficient features can help reduce utility bills
Compatible with various Mitsubishi Electric HVAC systems for flexible installation
Real-time alerts and diagnostics aid in maintenance and troubleshooting
Supports integration with smart home systems for added functionality

Cons

Initial setup can be complicated for non-technical users
Requires a stable internet connection for optimal performance
Limited compatibility with non-Mitsubishi HVAC systems
Some features may require additional subscription fees
Mobile app can experience occasional bugs or glitches
Customer support may be slow to respond during peak times

FAQ

What is kumo cloud®?

kumo cloud® is a cloud-based application developed by Mitsubishi Electric that allows users to monitor and manage their heating and cooling systems remotely from anywhere using a smartphone or tablet.

How do I set up kumo cloud®?

To set up kumo cloud®, you need to download the kumo cloud app from the App Store or Google Play, create an account, and connect the app to your Mitsubishi Electric heating and cooling systems using a Wi-Fi connection.

What devices are compatible with kumo cloud®?

kumo cloud® is compatible with select Mitsubishi Electric heating and cooling systems, including ductless mini-split systems and certain other products. Please refer to the product specifications for a complete list of compatible devices.

Can I control multiple units with one kumo cloud® account?

Yes, you can control multiple Mitsubishi Electric heating and cooling units from a single kumo cloud® account.

Is kumo cloud® secure?

Yes, kumo cloud® employs robust security measures, including data encryption, to ensure that your data and command transmissions remain secure.

How does kumo cloud® help with energy efficiency?

With kumo cloud®, users can optimize their energy usage by setting schedules, adjusting temperatures remotely, and receiving alerts for maintenance, helping to reduce unnecessary energy consumption.

Do I need a specific internet connection for kumo cloud®?

You need a stable Wi-Fi internet connection for kumo cloud® to function effectively. A strong signal is recommended for optimal performance.

What features are available in the kumo cloud® app?

The kumo cloud® app offers features such as remote temperature control, scheduling, energy usage tracking, system alerts, and access to multiple locations or units within one app.

Is there a cost associated with using kumo cloud®?

The kumo cloud® application is free to download and use. However, standard data usage charges may apply depending on your mobile carrier.

What should I do if I'm having trouble connecting to kumo cloud®?

If you're experiencing issues connecting to kumo cloud®, check your Wi-Fi signal strength, ensure that your heating/cooling system is compatible, and verify that you have followed all setup instructions correctly. If problems persist, consult the support section on Mitsubishi Electric's website or contact customer service.

Boris Weber

I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.

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